Description : Technical & Business Operations Specialist. Company : AMDOCS LTD. Location : Manila
Job ID : 107053
Required Travel : Minimal
Who are we?
At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world.
Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries.
Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud.
Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at http : / / www.amdocs.com
In one sentence
This TBO Specialist is focused on Service Transition which ensures that the projects are going live to production
What will your job look like?
1. Project Management : Assess / Approve / Reject project compliance endorsements
2. Governs status and callouts of upcoming projects.
3. Establish Service Transition process flows and ensure its proper execution.
4. Endorses / Recommends project completion status to IS.
5. Presents to vendor meetings Service Transition status and challenges.
6. Assesses weekly and monthly reports.
7. Validates resources availability and attrition plan.
8. Conducts weekly checkpoint on agreed metrics and SLAs.
9. Attends alignment sessions with client
10. Manages the customers and vendors
All you need is...
Why you will love this job :
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce